Shipping Policy
Legal notice
The explanations and information provided on this page are only general guidelines and outlines of how to draft your own Shipping Policy document. You should not consider this article as legal advice or recommendations on what you should actually do, because we cannot know in advance what specific shipping policies you wish to establish between your business and your customers. We recommend that you seek legal advice to understand and draft your own Shipping Policy.
Shipping Policy: Basics
That said, a Shipping Policy is a legally binding document that establishes the legal relationship between you and your customers. It provides the legal framework for outlining your obligations to your customers, as well as addressing various scenarios and the consequences of each.
A Shipping Policy is a best practice that benefits both you and your customers. Your customers will be well-informed about what to expect from your services. You'll also benefit, as the likelihood of people purchasing your goods or services increases when there's a clear Shipping Policy that addresses any questions about your company's delivery times or processes.
What should be included in the Shipping Policy document
In general, a Shipping Policy usually addresses these types of issues: order preparation time, shipping costs, different national and international shipping solutions, possible service interruptions, and much more.